PVK Asset Finance Solutions Pty Ltd
ABN: 28 697 883 882 | ACN: 697 883 882
Clyde North VIC 3978 | Phone: 0451 197 118
Credit Representative #580007 of Australian Credit Licence #414426 (AFAS Group Pty Ltd, ABN 12 134 138 686)
Credit Guide Overview
The National Consumer Credit Protection Act 2009 states we must provide consumers with a Credit Guide and Quote as soon as practical after it becomes clear we are likely to provide credit assistance. The Credit Guide and Quote contains information on the service we provide, details of our obligations under the NCCP Act 2009 to ensure credit is not unsuitable for your circumstances, maximum fees and charges payable to us by you as the consumer, a guide to the commissions we may receive from credit providers, and details of fees that may be payable by PVK Asset Finance Solutions Pty Ltd to third-party referrers.
Services We Provide
Our Credit Assistance services in sourcing and arranging a suitable loan include:
- Obtaining further information from, including but not limited to, employers, accountants, and credit reporting agencies;
- Investigating suitable loans and providing you with information about one or more loans that meet your objectives;
- Assessing, verifying and documenting information, ensuring the chosen loan is not unsuitable for you;
- Helping you complete the application, compiling the document required by the credit provider and submitting the application to the credit provider;
- Liaising with the credit provider during the approval process, providing any further information that may be required and notifying you of the credit provider's decision;
- Assisting with the finalisation of the loan required.
Our "Licensee" Obligations to Ensure Credit is Not "Unsuitable"
To help us ascertain a credit contract is not unsuitable, we are required by law to make reasonable enquiries about your requirements and objectives, your current financial situation, and to take reasonable steps to verify the information. If at the time of assessment there is evidence suggesting you are unable to afford the repayments of the credit provided, or the credit provided will cause substantial hardship, or the credit provided will not meet your requirements/objectives, then the credit will be deemed unsuitable.
Due to the importance of proving credit is not unsuitable, we will require a significant amount of information. It's crucial for us to ensure this information is accurate. We will complete a preliminary assessment of your requirements and financial position, which we must keep for 7 years. You may request a copy within 7 years of the assistance being provided.
Consent and Acknowledgement
By signing this document, acknowledging acceptance by submitting your enquiry, emailing your acceptance to us, e-signing this document, or responding by sending through your supporting documentation requested for an application, you:
- Accept the quote provided for providing credit assistance;
- Confirm the appointment of the credit license to provide credit assistance and to arrange credit on my/our behalf;
- Authorise the Credit Licensee to perform the actions outlined in the Privacy Statement section of this document, and acknowledge that I/We have received a copy of the Credit Guide.
Our Quote for Providing You with Credit Assistance
We may charge you up to $2,500 (incl. GST) or up to 10% of NAF as an Origination Fee for our services when providing credit assistance, although this is only payable should the loan proceed. It is a one-off fee, payable at loan settlement. This fee may be paid directly to you, or part of the loan disbursements. If via loan disbursement, this will increase your loan by the fee amount.
Our "Consumer" Credit Providers
We source credit products from a range of banks, lenders and other credit providers. The table below shows the 6 lenders to whom we introduce the most business. Some lenders may charge a risk fee which can range between 1%–10% of the car price.
| Lender | App Fee | Monthly Fee | PPSR |
| Plenti | $499 | $9.90 | $6.80 |
| Pepper | $449 | $8.90 | $8.00 |
| RACV | $550 | $0.00 | $0.00 |
| Firstmac | $400 | $8.00 | $0.00 |
| AFS | $495 | $15.00 | $17.60 |
| Liberty | $495 | $7.70 | $8.00 |
If You Have a Complaint
Internal Dispute Resolution: Within our business we follow specific procedures to try to resolve any complaints that you may have. If you have a complaint, please contact our office via email at vijaynadadur@pvkfinance.com. They will try to resolve all concerns quickly and fairly.
External Dispute Resolution: In the unlikely event we cannot resolve your complaint in a satisfactory manner, or you have not received a response from us after 30 days, you can escalate your complaint to the Australian Financial Complaints Authority (AFCA), a free and independent dispute resolution service provider. Free call: 1800 931 678 | www.afca.org.au. PVK Asset Finance Solutions Pty Ltd's membership number is 123945.
You can check the information we hold about you at any time by contacting our Privacy Officer:
Privacy Officer — PVK Asset Finance Solutions Pty Ltd
Clyde North VIC 3978 | Email: vijaynadadur@pvkfinance.com
Overview — Privacy
PVK Asset Finance Solutions Pty Ltd, ACN 697 883 882, ('we', 'us', 'our') collects information about you for the purpose you agree to in this Privacy Disclosure Statement and Consent. When you sign below, you agree we can, consistently with Australia's privacy and credit reporting laws, collect, use and exchange credit and personal information about you for those purposes.
We are collecting credit and personal information about you to source for you, or a company of which you are a director:
- Consumer credit for personal, household, domestic or residential investment purposes;
- Commercial credit for business purposes; or
- Other services stated in this Privacy Disclosure Statement and Consent; or
- To support a guarantor application you will provide.
As your broker, we require the information we collect from you to assess your credit, or guarantor, application or the credit application of a company of which you are a director, source a suitable credit provider and any required insurances and to manage the application process, where required. If you do not provide the information sought we may be unable to process your application.
Your Information — Collection and CRB Disclosures
When we collect information from you in the credit application process, we use that information in a number of ways to assess your credit application and to source a suitable credit provider or lessor/or insurance provider.
- We may disclose your identification information to a CRB if you wish us to obtain a report on your behalf.
- Use any information the CRB provides in that report to assist us to preliminary assess your consumer credit or guarantor application.
- Disclose your personal information to an insurer or insurers to source any insurances you wish to obtain.
- Disclose your credit information to a credit provider to apply for finance on your behalf.
The information we obtain from you is used, subject to compliance with Australia's privacy and credit reporting laws, only for the purposes listed in this Consent and is not disclosed to any other person except with your permission or as permitted, or required, by law.
Credit Providers
As part of providing our services to you, we may undertake tasks for a credit provider which is reasonably necessary to manage the application process. When doing so, we are acting as an intermediary for the credit provider, with the same privacy law requirements applying to both of us. We may submit your application to one or more credit providers whose website addresses are set out in the Schedule below.
Each credit provider website contains details of each CRB with which it deals, and describes your key rights, including your right to access and correct information held about you, your right to complain about conduct that may breach privacy laws, and your right to request a CRB not to undertake pre-screening for direct marketing purposes.
Your Rights
You have the right to ask us to provide you with all the information we hold about you, to correct any incorrect information, and to obtain copies of our privacy policy and this document. You can also request that a CRB not use your information for direct marketing assessment purposes, including pre-screening, and provide you with a copy of the information it holds.
You can gain access to the information we hold about you by contacting our Privacy Officer at Clyde North VIC 3978, by telephone on 0451 197 118 or email at vijaynadadur@pvkfinance.com. In some cases an administration fee may be charged. Our privacy policy is available at pvkassetfinance.com.au.
Disclosure and Consent
By signing below, you agree we may use your personal and credit information to:
- Assess your consumer or commercial credit and/or guarantee application and/or assess a credit application by a company of which you are a director;
- Source any finance you require;
- Source any insurance you require.
As the law authorises or requires:
- Disclose to, and obtain from, any prospective credit provider or insurer, information about you that is reasonably necessary to obtain the finance and insurances required;
- Obtain from, and disclose to, any third-party information about you, the applicant(s) or guarantors(s) that is reasonably necessary to assist you obtain the finance and insurances required;
- Provide your information, including your credit report(s), to one or more of the credit providers specified in the Schedule of Credit Providers below so they can assess your application, or the application of a company of which you are a director, or your suitability as a guarantor;
- Provide credit information about you to a guarantor, or prospective guarantor;
- Provide you, or the company of which you are a director with offers or information of other goods or services we, or any of our associated entities, may be able to provide to you or the company, unless you tell us not to;
- Disclose your personal and credit information to the extent permitted by law to other organisations that provide us with services, such as contractors, agents, printers, mail houses, lawyers, document custodians, securitises and computer systems consultants or providers, so they can perform those services for us; and
- Disclose your personal information to any other organisation that may wish to acquire, or has acquired, an interest in our business or any rights under your contract with us, or the contract with us of a company of which you are a director.
You also agree and consent to, as appropriate:
- A CRB disclosing consumer credit information to one or more Credit Providers below for the purpose of assessing your application for consumer or commercial credit or your guarantor application, and/or assessing a credit application by a company of which you are a director;
- A credit provider using that information to assess your suitability as a guarantor when you are a prospective guarantor;
- A credit provider disclosing your credit information (including information obtained by it from a CRB) to a guarantor, or a prospective guarantor;
- A credit provider disclosing to another credit provider, for a particular purpose, information it holds about you.
Authorisation
By signing below, you also authorise us to make a request on your behalf to obtain credit reporting information about your consumer and commercial credit worthiness from a CRB. That information will assist us in providing our services to you. This authorisation ceases when we undertake a task on behalf of a credit provider.
Schedule of Credit Providers